Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Neelam Ayurveds collects, uses, and protects your personal information when you use our website.

1. Introduction

Welcome to Neelam Ayurveds. We respect your privacy and are committed to protecting your personal information. By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing & Shipping Address
  • Payment Information (processed securely through payment gateways)
  • IP Address
  • Browser & Device Information

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates
  • Respond to your inquiries
  • Prevent fraud and unauthorized activities

4. Payment Security

We do not store your debit/credit card details on our servers. Payments are processed securely through trusted payment gateway providers.

5. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Enhance your shopping experience

You may disable cookies from your browser settings.

6. Information Sharing

We do not sell or rent your personal information.

Information may only be shared with:

  • Shipping Partners
  • Payment Gateway Providers
  • Government Authorities (if legally required)

7. Data Protection

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information (subject to legal obligations)

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

11. Contact Us

Neelam Ayurveds

📧 Email: support@neelam.live

📞 Phone: +91 7351387925

🌐 Website: https://neelam.live