Terms & Conditions

Please read these Terms & Conditions carefully before using our website or placing an order. By accessing or using our website, you agree to these terms.

1. Acceptance of Terms

By accessing and using Neelam Ayurveds (“we”, “our”, “us”), you agree to comply with these Terms & Conditions. If you do not agree, please do not use our website.

2. Products & Services

  • We offer Ayurvedic wellness products through our website.
  • Product descriptions, images, and prices are provided for informational purposes and may be updated without prior notice.
  • We reserve the right to discontinue or modify any product at any time.

3. Orders

  • All orders are subject to availability and acceptance.
  • We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or other valid reasons.
  • You will receive an order confirmation after a successful purchase.

4. Pricing & Payments

  • All prices displayed on our website are in Indian Rupees (INR).
  • Payments are processed securely through trusted payment gateway providers.
  • We reserve the right to change product prices without prior notice.

5. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy. Estimated delivery timelines may vary depending on your location and courier partner.

6. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return or refund.

7. Intellectual Property

All content available on this website, including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Website layout

is the property of Neelam Ayurveds and may not be copied, reproduced, or used without prior written permission.

8. User Responsibilities

By using this website, you agree:

  • To provide accurate information.
  • Not to misuse the website.
  • Not to attempt unauthorized access to our systems.
  • Not to engage in fraudulent or unlawful activities.

9. Limitation of Liability

To the maximum extent permitted by law, Neelam Ayurveds shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or policies of those websites.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Saharanpur, Uttar Pradesh.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Neelam Ayurveds

📧 Email: support@neelam.live

📞 Phone: +91 7351387925

🌐 Website: https://neelam.live